Not in love, no problem! Simply return your items back to us within 14 days of your purchase date. Please make sure your item(s) meet our criteria below. No exceptions allowed.

Return Policy:
We must receive your return within 14 days of your order date to be eligible for a refund. 
Returns must be scent free, unworn, unwashed, with all tags attached. Please include your package slip with the return.
Any returns sent after this period will be denied.
Sale items are final and cannot be returned or exchanged. Returns or exchanges after 14 days will not be accepted.

Where do I send my return to?
11605 Lake Stone Drive
Bee Cave, TX 78738

Do we offer return labels?
Yes, we offer free returns!

Can I make a return past the 14 day period for store credit?
Unfortunately, we don't accept items past the 14 day return policy for store credit. If items are returned past this period the customer will be required to pay a $5 shipping charge to have the items sent back.

NON-RETURNABLE ITEMS: The following items are non-returnable.
All accessories
All jewelry
All intimates
All sale items

If you wish to exchange your item for another size, you must return your unwanted item back to us. After we receive, inspect and approve your item, we will issue a refund to your original form of payment. You may then place an order for the desired size. If you have any questions shoot us an email at lauren@luxebylo.com and we will be happy to help!